Conflict Management
You will learn from:
Prof. Adriana Cury
MBA USP/Esalq in Business Management Professor and Ambassador, conflict mediator, and expert in decision-making processes and human development. With over 20 years of experience, she has worked as a general director and facilitator of cultural change and succession, combining governance practices with an Anthroposophy approach and international methodologies such as Deep Democracy and Thinking Environment.
Prof. Lec. Chaves
Prof. Adriana Cury
Professor and Ambassador of the MBA in Business Management USP/Esalq, conflict mediator and specialist in decision-making processes and human development. With more than 20 years ' experience, she has worked as managing director and facilitator of cultural change and succession, combining governance practices with the anthroposophy approach and international methodologies such as Deep Democracy and Thinking Environment.
Prof. Lec. Chaves
This class is for:
- Managers who face communication "bottlenecks" between different departments.
-Leaders who want to increase productivity by eliminating operational noise.
- Professionals who seek strategic vision beyond their technical field.
- Future Future MBA in Business Management students who seek real results.
By the end of this class, you will know:
Conflict vs. Confrontation: The crucial difference between the divergence of ideas (healthy for business) and the clash of egos (destructive).
The Cost of Conflict: How to measure the financial and operational impact of unresolved tensions between fields such as Sales and Operations.
Manager's 360° Vision: How to use mediation to align divergent interests with the company's strategic goals.
Resolution Methods: Practical tools for getting out of "emotional reaction" and entering "strategic negotiation".
Learn about the course
This class is just a sample of what the MBA USP/Esalq in Business Management can offer for your professional career. Learn from the biggest names in the market, achieve a prestigious global certification, and master the strategies that truly generate results in the new era of business management.
